Information leaflets

How do you rate this page?

Information leaflets

Information leaflets

Information leaflets

The leaflets are about the services available to you from Adult Social Care.

To download the leaflet click on the image of the left.

A to Z of public services in Essex

1 - A to Z of public services in Essex
An information booklet giving details and telephone numbers of all the
public services in Essex

Putting our customers first complaints compliments comments

2 - Putting our customers first complaints compliments comments
This leaflet explains how to make a comment, complaint or compliment with a service

How to get access to information held about you by

3 - Social Care Record Guarantee - Information about how ECC protects confidential data - Update coming soon - email scrg@essex.gov.uk for more info

The Essex carers grapevine

4 - Do you care for a partner, relative or friend?
Essential information about sources of help, advice, services and support.

Charging for Non-Residential, Residential or Nursing Care Services

5 - Charging for residential support services
This leaflet explains Essex County Council charges for services to support you in your own home to support you in a residential care home.

Charging for Non-Residential, Residential or Nursing Care Services

5a - Charging for non-residential support services
This leaflet explains Essex County Council charges for services to support you in your own home to support you in a non-residential care home.

Understanding Cash Payments

6 - Understanding Cash Payments
Service Users Guide

Setting up a trust fund for direct payments

7 - Setting up a trust fund for direct payments
This booklet gives information about setting up a trust fund, enabling a person
to benefit from choice and control.

Meals on Wheels -

8 - Meals on Wheels -
a choice of nutritious meals delivered to your door 365 days a year
This booklet gives information on how to get the meals service. Also the
procedure we will carry out to make sure the meal service is right for you.

Meals on Wheels -

9 -Understanding Reablement
Service User and Carer Guide

Adapting your home

10 - Adapting your home
If you have difficulty with daily living activities this booklet may be able to help get a grant to alter your home. This is a guide to the Disabled Facilities Grant.

Community Transport In Essex

11 - Taking your place
This booklet gives information on the services provided by community
transport schemes in operation throughout the county

Fair Access to Care Services (Eligibility Criteria)

12 - Fair Access to Care Services (Eligibility Criteria)
This booklet sets out how we make fair decisions about who receives
community care services

What next? Support and information for visually

13 - What next? Support and information for visually
impaired people of all ages
This booklet provides information on a range of support from organisations in Essex

What can Occupational Therapy do for me

14 - What can Occupational Therapy do for me
Occupational Therapists work with people of all ages to enable them to
overcome difficulties with everyday living at home. This leaflet explains
the ways we can help.

 

15 - A Guide to Personal Budgets and Self-Direct Support

Your questions answered

16 - Your Questions answered
A brief introduction to Self Directed Support
your personal budget for social care.

 

Other publications available from Essex County Council

Worried about care?

1 - Worried about care?
Are you worried about a friend or relative on their own. At risk of falling, unsure who is at the door, do you provide care for someone. Telecare can provide 24 hour peace of mind and support for you. You can request this information by calling 01206 518 888 or email telecare@essex.gov.uk

Essex Care Services Directory

2 - Essex Care Services Directory
A comprehensive guide to choosing and paying for care, home care, care homes, specialist care and useful contacts. This guide is published
independently by Care Choices which uses its own systems to verify the
content within this publication.
Please note that if Essex County Council is contributing to the cost of the placement in a care home you still have a right to choose which home, but please refer to the terms and conditions on page 12 of the document.

Contact Us
Content last reviewed 05/05/2010
© ECC 2009
Disclaimer
Site Performance
Accessibility
Contact the Webmaster
Home Site Map Search Complaints Procedure Terms and Conditions Feedback Form Access key details