
| 1 - A to Z of public services in Essex An information booklet giving details and telephone numbers of all the public services in Essex |

| 2 - Putting our customers first complaints compliments comments This leaflet explains how to make a comment, complaint or compliment with a service |

| 3 - Social Care Record Guarantee - Information about how ECC protects confidential data - Update coming soon - email scrg@essex.gov.uk for more info |

| 4 - Do you care for a partner, relative or friend? Essential information about sources of help, advice, services and support. |

| 5 - Charging for residential support services This leaflet explains Essex County Council charges for services to support you in your own home to support you in a residential care home. |

| 5a - Charging for non-residential support services This leaflet explains Essex County Council charges for services to support you in your own home to support you in a non-residential care home. |

| 6 - Understanding Cash Payments Service Users Guide |

| 7 - Setting up a trust fund for direct payments This booklet gives information about setting up a trust fund, enabling a person to benefit from choice and control. |

| 8 - Meals on Wheels - a choice of nutritious meals delivered to your door 365 days a year This booklet gives information on how to get the meals service. Also the procedure we will carry out to make sure the meal service is right for you. |

| 9 -Understanding Reablement Service User and Carer Guide |

| 10 - Adapting your home If you have difficulty with daily living activities this booklet may be able to help get a grant to alter your home. This is a guide to the Disabled Facilities Grant. |

| 11 - Taking your place This booklet gives information on the services provided by community transport schemes in operation throughout the county |

| 12 - Fair Access to Care Services (Eligibility Criteria) This booklet sets out how we make fair decisions about who receives community care services |

| 13 - What next? Support and information for visually impaired people of all ages This booklet provides information on a range of support from organisations in Essex |

| 14 - What can Occupational Therapy do for me Occupational Therapists work with people of all ages to enable them to overcome difficulties with everyday living at home. This leaflet explains the ways we can help. | |

| 15 - A Guide to Personal Budgets and Self-Direct Support |

| 16 - Your Questions answered A brief introduction to Self Directed Support your personal budget for social care. |
| Other publications available from Essex County Council |

| 1 - Worried about care? Are you worried about a friend or relative on their own. At risk of falling, unsure who is at the door, do you provide care for someone. Telecare can provide 24 hour peace of mind and support for you. You can request this information by calling 01206 518 888 or email telecare@essex.gov.uk |

| 2 - Essex Care Services Directory A comprehensive guide to choosing and paying for care, home care, care homes, specialist care and useful contacts. This guide is published independently by Care Choices which uses its own systems to verify the content within this publication. Please note that if Essex County Council is contributing to the cost of the placement in a care home you still have a right to choose which home, but please refer to the terms and conditions on page 12 of the document. |