How to make a complaint, comment or compliment about schools
We will always investigate your complaint fairly and impartially with no effect on your entitlement to services.
The county council, as the local authority, has no legal basis for dealing with complaints about schools. Our website however, does provide advice on concerns and complaints about schools. Or you can contact the Customer Care Manager Schools, Children & Families via the following methods:
Send us an email
haveyoursay@essex.gov.uk
Write to us
The Customer Care Manager
Schools, Children & Families
Essex County Council
PO Box 11
County Hall
Market Road
Chelmsford
Essex
CM1 1LX
Telephone us
08457 603 7627
Contact us by textphone
08457 585 592
0845 calls to Essex County Council are charged at BT landline rate. Please check with your provider, other tariffs may vary.
