This page contains details of how to contact or visit the County Council.
Main office
Essex County Council
County Hall
Market Road
Chelmsford
CM1 1QH
County Hall opening hours are: 8.30am – 5.30pm Monday to Thursday and 8.30am - 5.00pm on Friday. Excluding bank holidays.
Please note: other Essex County Council office opening times may vary.
Telephoning
General enquiries opening hours: 8am - 8pm Monday to Friday and 9am - 12pm Saturday. Excluding bank holidays.
Callers preferring a geographically routed number can dial 01245 430430 for ECC general enquiries.
Adult Community Learning | 0845 603 7635 |
Adult social care | 0845 603 7630 |
Children and young people | 0845 603 7627 |
24 hour protection line for children & vulnerable adults | 0845 606 1212 |
Environment | 0845 603 7624 |
General enquiries | 0845 743 0430 |
Highways | 0845 603 7631 |
Libraries enquiry service | 0845 603 7628 |
Registration | 0845 603 7632 |
Schools | 0845 603 2200 |
Trading standards (business) | 0845 603 7626 |
Trading standards (consumer) | 0845 404 0506 |
Essex traffic control centre (Monday to Friday 7am - 7pm) | 0845 600 0110 |
Waste, disposal and recycling | 0845 603 7625 |
Textphone
0845 7585 592
Calls to 0845 numbers are charged at BT landline rates. Call charges from other landline providers or mobile phones may be considerably higher. Please check the rate with your service provider.
Emergencies and community safety
Essex County Council plays a key role in planning for and responding to emergencies across the county. Working together with district and borough councils, as well as partner organisations including Essex Police and Essex County Fire & Rescue, we develop contingency plans to cover incidents ranging from major flooding to pandemic flu outbreaks. With effective planning we are able to quickly respond to any emergencies in the county.
Useful emergency contacts in Essex include:
More about emergency planning at Essex County Council
Essex County Fire & Rescue | 01277 222 531 In an emergency always dial 999 Hyperlink to www.essex.fire.gov.uk |
Essex Police | Non-emergency number In a genuine emergency call 999 Hyperlink to www.essex.police.uk |
Highways | 24-hour incident line 0845 603 7631 |
HM Coastguard | 01245 675 518 Hyperlink to www.mcga.gov.uk |
National Grid Gas 24-hour emergency service | 0800 111 999 Hyperlink to www.nationalgrid.com |
NHS Direct | For advice on various medical conditions 0845 4647 Hyperlink to www.nhsdirect.nhs.uk |
Protection of vulnerable adults | 0845 603 7630 during office hours 0845 606 1212 out of office hours |
Protection of vulnerable children | 0845 6061212 |
